Demo login - realtime not ebled

[luigilafresa]

Good Day,
I have applied for a CQG demo but I'm not able to connect to realtime.
See the attached log,
Thank you

[NinjaTrader_EricB]

Hello luigilafresa,

Thank you for your post. A reset of your instrument database should resolve this.

To reset your instruments please follow the steps below.

Disconnect from your data feed: NinjaTrader Control Center> File> Disconnect> Select your data feed.
Reset your Instruments: NinjaTrader Control Center> Tools> Options> Data tab> Reset Instruments>OK.
Restart NinjaTrader> Connect (NinjaTrader Control Center> File> Connect> Select your connection.

Let me know if you see the same after taking these steps. We have been advised that the data provider is performing system maintenance throughout today, so a temporary data or server issue may be occurring.

We look forward to assisting further.

[luigilafresa]

thank you Eric,
it was enough to restart NT7 (this morning it did not work)
now it's working fine.