Announcement
Collapse
No announcement yet.
Partner 728x90
Collapse
NinjaTrader
Market Analyzer / streaming quotes inaccurate
Collapse
X
-
Market Analyzer / streaming quotes inaccurate
For some reason the streaming quotes for CLK20 (CL MAY 20) is not updating in my "Live Demo" where the data feed is supposed to be live the same as in a real trading environment. As someone who plans to trade Crude Oil front month contracts, this is scarry.Tags: None
-
Hello,
Thank you for your post.
I'd like to take a look at your log and trace files for this issue. These files contain diagnostic information related to what is occurring on your platform that will help us resolve this issue in a timely manner.
Please follow the steps below to manually attach your log and trace files to an email to platformsupport[AT]ninjatrader[DOT]com with "2473309 ATTN Marco G" in the subject line and a link to this forum post in the message body so I may investigate this matter further.
Open your NinjaTrader folder under Documents.
Right click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
Send the 2 compressed folders as attachments to this email.
Once you have emailed these to us, you may delete these compressed folders.
Thanks in advance; I look forward to resolving this item for you.
Marco G.NinjaTrader Customer Service
-
-
Latest Posts
Collapse
Topics | Statistics | Last Post | ||
---|---|---|---|---|
Started by Stanfillirenfro, 04-22-2024, 09:19 AM
|
8 responses
58 views
0 likes
|
Last Post Today, 07:23 AM | ||
Started by olisav57, Yesterday, 07:39 PM
|
1 response
9 views
0 likes
|
Last Post Today, 07:23 AM | ||
Started by cocoescala, 10-12-2018, 11:02 PM
|
7 responses
940 views
0 likes
|
Last Post
by Jquiroz1975
Today, 07:21 AM
|
||
Started by oviejo, Today, 12:28 AM
|
1 response
11 views
0 likes
|
Last Post Today, 07:20 AM | ||
Started by geddyisodin, Yesterday, 05:20 AM
|
7 responses
46 views
0 likes
|
Last Post Today, 07:07 AM |
Comment