Basic Entry Not working

[tiberhockey]

Hi, I just started using Ninjatrader and I connected my FXCM broker account into the platform..
But I got problem with using the "Basic entry tolll"

When I open the basic entry, i cant click on the "account" bar to choose the right accout, and I can't pick an Instrument, when I click on the instrument, none of my instrement appear,
(PS: I use the free platform, i dont have the paid package)

Thnaks you for helping

[NinjaTrader_PatrickG]

For an instrument to appear in the instrument list in any window, the instrument must be added to the Default Instrument List. Follow these steps:

• Control Center > Tools > Instrument Manager
• Ensure 'Default' is selected in the 'Instrument lists' drop down list in the upper left-hand corner
• In the 'Available master instruments list', find and select the instrument you wish to add
• Press the '<' button to add the instrument to the list
• You are now complete and can press the 'OK' button.

[tiberhockey]

Thanks you for the help, I add the instruments with no problem but it still not in my Basic entry, and in the Basic Entry I cant switch the account, it lock on "Sim101" account. That weird because im connected to my FXCM account

[NinjaTrader_PatrickG]

This is because you do not have a live license key entered into the platform. If you have a live license key, please follow these steps:

• Disconnect from all data feeds
• Go to the Control Center > Help > License Key
• Replace the existing simulation key with your live key > OK > Restart NinjaTrader

If you do not have a live license key, please contact my colleagues on the Platform Sales Team directly:

• PlatformSales[AT]NinjaTrader[DOT]com

[tiberhockey]

Ok thanks you ill get in contact with them!