So we can further diagnose your system, please start NinjaTrader in Safe Mode.
Safe Mode will prevent NinjaTrader from:
- Loading workspaces.
- Connecting on start-up.
- Loading custom assemblies.
- Getting instrument updates from the server.
To enable safe mode, please use the following steps:
- Exit NinjaTrader.
- Hold the CONTROL key and double click the NinjaTrader icon.
- Keep the CONTROL key held down until you see the Control Center.
- You can verify you are in safe mode by going to Help -> About.
What version of NinjaTrader 8 are you using? Please provide the entire version number. This can be found under Help -> About (Example: 8.0.X.0)
Are you able to follow Jesse's instructions in safe mode (remove the add-on, compile, ensure you're on the latest version of NinjaTrader 8, check with vendor regarding the error you quoted)?
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