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OneUp Trader Account Balance Not Showing

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    OneUp Trader Account Balance Not Showing

    Hi, I had just moved into a new office and set up my Ninjatrader.

    When I connect to OneUp Trader evaluation, the Cash Value / Account Balance is blank.

    However the Cash Value / Account Balance is showing for the Sim101 account.

    Is it some firewall / ports issue?

    Appreciate your help.

    Thank you.

    #2
    Hello lonestar,

    Thank you for your post.

    Glad to assist. The cash balances are at times not updated until there is a trade initiated on the API. You can force these balances to update by placing a buy limit order several ticks below the current market price on your live account and then immediately canceling the order.

    Please see the following link for more information regarding what account data is available for each technology. http://www.ninjatrader.com/support/f...nt+information


    Please let us know if we may be of further assistance.
    Eric B.NinjaTrader Customer Service

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