• If this is your first visit, you will have to register before you can post. To view messages, please scroll below and select the forum that you would like to visits. Questions? Be sure to check out the Forum FAQ.

Announcement

Collapse
No announcement yet.

Partner 728x90

Collapse

OneUp Trader Account Balance Not Showing

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    OneUp Trader Account Balance Not Showing

    Hi, I had just moved into a new office and set up my Ninjatrader.

    When I connect to OneUp Trader evaluation, the Cash Value / Account Balance is blank.

    However the Cash Value / Account Balance is showing for the Sim101 account.

    Is it some firewall / ports issue?

    Appreciate your help.

    Thank you.

    #2
    Hello lonestar,

    Thank you for your post.

    Glad to assist. The cash balances are at times not updated until there is a trade initiated on the API. You can force these balances to update by placing a buy limit order several ticks below the current market price on your live account and then immediately canceling the order.

    Please see the following link for more information regarding what account data is available for each technology. http://www.ninjatrader.com/support/f...nt+information


    Please let us know if we may be of further assistance.
    Eric B.NinjaTrader Customer Service

    Comment

    Latest Posts

    Collapse

    Topics Statistics Last Post
    Started by Bobbyj78, Today, 02:21 PM
    2 responses
    8 views
    0 likes
    Last Post bltdavid  
    Started by EnveousColnago, Today, 02:10 PM
    1 response
    6 views
    0 likes
    Last Post NinjaTrader_Ariana  
    Started by AMATX, Today, 01:56 PM
    2 responses
    15 views
    0 likes
    Last Post AMATX
    by AMATX
     
    Started by Mykro, Today, 01:00 PM
    3 responses
    12 views
    0 likes
    Last Post NinjaTrader_Kate  
    Started by ptertich, Today, 01:37 PM
    2 responses
    12 views
    0 likes
    Last Post NinjaTrader_Tyler  
    Working...
    X