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UniRenko Problem - Anyone Know Why?

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    UniRenko Problem - Anyone Know Why?

    Help -- All the sudden getting my unirenko charts looking like this attached chart. Anyone know how I can fix it? Thank you in advance.
    Attached Files

    #2
    Hello traderjem,

    Thank you for your note.

    To test, please reset your instruments, this will ensure that the internal setting for the instruments are up-to-date with server specifications:
    To reset your instruments please follow the steps below.

    Disconnect from your data feed: NinjaTrader Control Center> File> Disconnect> Select your data feed.
    Reset your Instruments: NinjaTrader Control Center> Tools> Options> Data tab> Reset Instruments>OK.
    Restart NinjaTrader> Connect (NinjaTrader Control Center> File> Connect> Select your connection.

    Please feel free to write in with any additional NinjaTrader items we may assist with.
    Eric B.NinjaTrader Customer Service

    Comment


      #3
      I reset the instruments and repaired the database and still the same problem

      Comment


        #4
        Thank you for your reply.

        Please write into to PlatformSupport[AT]NinjaTrader[DOT]Com along with your log and trace files and a link to this forum post.




        Please follow the steps below to manually attach your log and trace files to your response so I may investigate this matter further.
        *
        Open your NinjaTrader folder under Documents.
        *
        Right click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
        *
        Send the 2 compressed folders as attachments to this email.
        *
        Once complete, you can delete these compressed folders.
        Eric B.NinjaTrader Customer Service

        Comment


          #5
          done -- file compressed log file has both log and trace in it.

          Comment

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