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Latest NT7 Update Major FAIL

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  • molecool
    started a topic Latest NT7 Update Major FAIL

    Latest NT7 Update Major FAIL

    I just updated and am now unable to launch the app, even as an administrator:



    Great job, guys!

    I re-installed 7.0.1000.38 and that one seems to work fine. I should have known better than to jump on an Ninja update the first day...
    Last edited by molecool; 09-16-2018, 12:01 PM.

  • NinjaTrader_ChrisSch
    replied
    Hello molecool & Peter79,

    Thank you for your posts.

    Please follow the steps below to manually attach your log and trace files to an email to platformsupport[AT]ninjatrader[DOT]com with "ATTN CHRIS S" in the subject line so I may investigate these matters further.

    * Open your NinjaTrader folder under Documents.
    * Right click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
    * Send the 2 compressed folders as attachments to this email.
    * Once complete, you can delete these compressed folders.

    I look forward to your reply.

    Leave a comment:


  • sledge
    replied
    Thanks for testing! Looks like the same sort of update last year? When we had to update to rollover for next contract. Looks like they are only baking in 1 year at a time now.

    Leave a comment:


  • Peter79
    replied
    I got different issue after update. When I try to run replay, NT7 just stops working. I get " not responding " and it just keeps loading forever. Also noticed NT7 got a little slower. DON'T UPDATE TO LATEST 7.0.1000.39

    Leave a comment:

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