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Problem on db

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    Problem on db

    Hi, I start to have some problems on my db, I'll give you some example.
    I purchase some data for continuous GC contract, when I put it on my laptop it seems are correctly viewed, when I put it on desktop I see it with wrong rollover adjustment.... I imported it not like csv file, but directly on db folder (.Last.Ntd).
    Again, from some weeks ago, I'm not able to update my ##-## contracts directly with continuum datafeed. this issue start ona day without any reason...
    have you some suggestion?
    thanks....

    #2
    Hello kantkant2,

    Thank you for your post.

    Glad to assist. What version of NinjaTrader are you using? Please provide the entire version number. This can be found under Help -> About (Example: 7.0.1000.X )



    We look forward to assisting further.
    Eric B.NinjaTrader Customer Service

    Comment


      #3
      version 7.0.1000.38
      thanks

      Comment


        #4
        Thank you for your reply.

        I see that you're running an older version of NinjaTrader 7. The newer version contains many critical updates to the database regarding the futures contracts. Please update NinjaTrader 7 and reset your instruments:


        First, to update NinjaTrader, please follow the steps below:




        First get your license key from NinjaTrader under Help> License Key then exit NinjaTrader


        Click on the link: http://ninjatrader.com/PlatformDirect


        Enter your license key and press Submit


        Select 'NinjaTrader 7'


        Select 'Download'


        Critical: Before running the installer, ensure NinjaTrader is closed.




        Lastly, to reset your instruments, please follow the steps below:




        Disconnect from your data feed: NinjaTrader Control Center> File> Disconnect> Select your data feed


        Reset your Instruments: NinjaTrader Control Center> Tools> Options> Data tab> Reset Instruments>OK


        Restart NinjaTrader> Connect (NinjaTrader Control Center> File> Connect> Select your connection

        Let me know if you see the same after taking these steps.
        Eric B.NinjaTrader Customer Service

        Comment

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