Announcement

**NinjaTrader_ChrisSch** · 10-02-2018, 05:24 AM

Hello Pcomm69,

Thank you for your note.

Please follow the steps below to manually attach your log and trace files to an email to platformsupport[AT]ninjatrader[DOT]com with "ATTN CHRIS S" in the subject line so I may investigate this matter further.

* Open your NinjaTrader folder under Documents.
* Right click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
* Send the 2 compressed folders as attachments to this email.
* Once complete, you can delete these compressed folders.

I look forward to your reply.

**Pcomm69** · 10-02-2018, 07:26 AM

All is work now
thanks

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