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    Chart Not Loading

    I've been having trouble with my chart. It is not loading new data. Also when I go to open a new chart nothing appears. I've tried restarting my computer multiple times and uninstalling NT8 still no luck. Please help.

    #2
    Hello DailyGrind,

    Thank you for your note.

    Please follow these steps to roll over the expiration date of a Futures contract:
    • Navigate to the Control Center > Tools > Database window.
    • Left-click the ‘Rollover’ button that appears just below the table under the ‘Rollover futures instruments’ section.
    • Close this window when this process completes.
    You can learn more about the different ways to rollover by visiting the link below:To view contract rollover, expiry dates, and other trading events click the link below.Please let us know if we may be of further assistance.



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      #3
      I've already rolled over my contracts, this problem is still occurring. I'm on 06-20
      Last edited by DailyGrind; 06-29-2020, 08:47 AM.

      Comment


        #4
        Originally posted by DailyGrind View Post
        I've already rolled over my contracts, this problem is still occurring. I'm on 06-20
        06-20 on which instrument?

        Comment


          #5
          Hello,

          Thank you for the reply.

          I would not expect live data on the MES 06-20 contract, as it would be expired.

          If you change the contract to 09-20, do you see data?

          I look forward to being of further assistance.
          Melissa J.NinjaTrader Customer Service

          Comment


            #6
            I got it all cleared up. Thanks for your help

            Comment

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