I have recently realised that every morning until 9 am European time I have a problem with NT charts. I use Esignal as RT data provider. The problem is that before 9 no new bars are added to the chart. The price seems to be following the tick updates from eSignal but the bar stays frozen to the first bar when I opened the chart. For example, if I start the datafeed at 8:45, NT will stay on the 8:46 bar for the oil symbol (CL) until 9:00, but it will still upgrade the price. After 9:00 the problem seems to "heal" and new bars are populated. I have checked the eSignal data manager and the ticks and time stamps for the ticks are correct.
I have encountered this problem with the Nymex symbols (CL, HO and NG) and the COMEX symbols (GC). It is very easy to see with the CL since it has enough volume at that time in the morning.
This problem does not occur with the DAX future I am displaying at the same time as the others.
I have zen fire in another computer and I do not encounter this issue.
The computer I use with eSignal is an intel Quad processor with 4 gbytes of ram under windows XP.
Can you please help? Thanks,
Oscar
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