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PC crashes and orders on the server

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    PC crashes and orders on the server

    Good morning
    sorry for the inaccuracy of the language: I use an online translator
    a precise question
    If on my NT7 I have executed real orders (with real money) and my computer crashes or lacks internet connection, stop loss orders and target orders remain on the NT7 server and run automatically? Or doesn't this happen?
    Thank you

    #2
    Hello pol133,

    Thank you for your post.

    Glad to assist. Live pending orders do exist outside of your PC depending on the Order State, so will fill when NinjaTrader is closed. Please see the below link of our help guide for more on order states.
    http://ninjatrader.com/support/helpG...efinitions.htm

    Also, please see the below forum post for more on Where Your Orders Reside.
    http://ninjatrader.com/support/forum...ead.php?t=5349

    Note: setting of NinjaTrader that modify orders such as Trailing Stops or Breakeven strategies do need NinjaTrader open and connected to function.

    In a situations where you are not able to manage the orders, the best practice would be to give your broker's Trade or Order Desk a call. The following publicly-available link will give further information on the NinjaTrader Brokerage 24-hour Emergency Trade Desk.
    https://www.ninjatraderbrokerage.com...ncy_trade_desk

    Let me know if I may help further.
    Eric B.NinjaTrader Customer Service

    Comment


      #3
      Originally posted by NinjaTrader_EricB View Post
      Hello pol133,

      Thank you for your post.

      Glad to assist. Live pending orders do exist outside of your PC depending on the Order State, so will fill when NinjaTrader is closed. Please see the below link of our help guide for more on order states.
      http://ninjatrader.com/support/helpG...efinitions.htm

      Also, please see the below forum post for more on Where Your Orders Reside.
      http://ninjatrader.com/support/forum...ead.php?t=5349

      Note: setting of NinjaTrader that modify orders such as Trailing Stops or Breakeven strategies do need NinjaTrader open and connected to function.

      In a situations where you are not able to manage the orders, the best practice would be to give your broker's Trade or Order Desk a call. The following publicly-available link will give further information on the NinjaTrader Brokerage 24-hour Emergency Trade Desk.
      https://www.ninjatraderbrokerage.com...ncy_trade_desk

      Let me know if I may help further.
      very well... thank

      Comment

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