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ZenFire Charts shows NQ Data for Saturday?

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    ZenFire Charts shows NQ Data for Saturday?

    Why does my chart show data for 10/18/08 (Saturday) from 06:40 am to 10:30 am Pacific Time?

    The Nasdaq Futures are not open on Saturday.

    The entire chart is messed up now because of this.
    It shows the NQ 12-08 closed on Saturday at 1214 and is now trading at 1322.

    #2
    Please set your session times to location time and you can also set "Exclude weekend" in your chart properties to true.
    RayNinjaTrader Customer Service

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      #3
      Session time is 12:00 am to 12:00 am.
      If I exclude weekends it gets rid of the erroneous data from Saturday, 10-18, but then I can't see the current data from the Sunday night trading session.

      Normally no data shows from a Saturday. Not sure what's causing it.
      Luckily I'm not trading tonight, so it's not a big deal.
      Just trying to figure out what's wrong.

      Comment


        #4
        If you set your PC clock to the location time of the exchange as well as the time zone setting on your PC, does the chart display correct data?
        JasonNinjaTrader Customer Service

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          #5
          I changed my time zone to Eastern.
          The charts show the correct time, but they are still including data from 10-18-08 (Saturday) unless I exclude weekends.
          Last edited by MacAttack; 10-20-2008, 09:45 AM.

          Comment


            #6
            Please go to Tools-->Historical Data-->Delete and delete the data for 10/18/2008.

            Create a new chart and check if the incorrect data on Saturday is still displayed.
            JasonNinjaTrader Customer Service

            Comment


              #7
              After deleting the historical data for Saturday there is now an extremely long bar starting 10/19 (Sunday) at 3:21.
              Low of bar is 1214. High is about 1305.

              Comment


                #8
                I suggest to delete all historical data for the period you display in your chart.

                Create a new chart and check if the data is displayed correctly.
                JasonNinjaTrader Customer Service

                Comment


                  #9
                  Mac,

                  I've been battling the same problem all night long. At this point I'm looking for a better solution.

                  Iq feed offers only 4 days of tick data and the cost is quite high. Any alternatives?

                  Comment


                    #10
                    You can find all supported connectivity providers and the services they offer at the link below.


                    I suggest to contact the provider for more information regarding their services.
                    JasonNinjaTrader Customer Service

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