Announcement

Collapse
No announcement yet.

Partner 728x90

Collapse

Weird fill using "CLOSE" button

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • M_ichel
    replied
    Hi Clayton.

    Files sent to you this morning.

    Thanks.

    Leave a comment:


  • NinjaTrader_Clayton
    replied
    Hello M_ichel,

    Thank you for writing in.

    So we may accurately analyze what occurred with this trade, please send an email to our platform support team with your log, trace, and database files using one of the methods below:

    Automatically:
    • Within NinjaTrader, go to the Control Center > Help > Mail to platform support...
    • Input your email address
    • Enter the Subject as "2868033 ATTN Clayton"
    • Feel free to share any other information you would like on the situation
    • Make sure 'Log and Trace files' and 'Database' is checked to include the requested files
    • Send the email

    Manually:
    • Open the file explorer and go to your "Documents" (sometimes called, "My Documents") folder
    • Open the NinjaTrader 7 folder
    • Single-click the 'log' folder to highlight it and then right-click > Send To > Compressed (zipped) Folder
    • Now do the same thing for the 'trace' and 'db' folder
    • Once compressed, attach the compressed files in an email to PlatformSupport[AT]NinjaTrader[DOT]com with the respective @ and .
    • Once complete, you may delete these compressed folders

    Please follow along with this video if you need some help: Click here for a demonstration of both methods

    We look forward to receiving your files and resolving your inquiry.

    Leave a comment:


  • M_ichel
    started a topic Weird fill using "CLOSE" button

    Weird fill using "CLOSE" button

    Hi all.
    I am testing a strategy. The latest trade, today, in YM had a weird fill.
    I entered the trade with a SELL @ 30173 (6 contracts). Seconds later, I closed the position using the CLOSE button. This resulted in a BUY of five contracts @ 30177, which was about the price at the time I hit the CLOSE button, and a BUY of one contract @ 30192!!! This is 15 ticks above the then-current price!!!
    Can someone explain to me what happened? And how to avoid this in the future.

    (By the way, this trade was in a simulateed account with Interactive Brokers.) Click image for larger version

Name:	2020-12-08  2.PNG
Views:	110
Size:	56.8 KB
ID:	1131296

    Thanks!

Latest Posts

Collapse

Topics Statistics Last Post
Started by DaleiGoug, Today, 01:02 AM
0 responses
1 view
0 likes
Last Post DaleiGoug  
Started by pjsmith, Today, 12:44 AM
0 responses
5 views
0 likes
Last Post pjsmith
by pjsmith
 
Started by Liquidfusion, Yesterday, 10:51 PM
2 responses
30 views
0 likes
Last Post Liquidfusion  
Started by jjanguda, Yesterday, 10:57 PM
1 response
23 views
0 likes
Last Post NinjaTrader_ChrisSch  
Started by fscabrera03, Yesterday, 04:58 PM
0 responses
54 views
0 likes
Last Post fscabrera03  
Working...
X