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Error message ES 03-21

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    Error message ES 03-21

    Hello,

    when connecting with NT7 I get the attached message. I had selected manually ES 03-21 in instruments manager and added to instruments.

    Thank you!
    Tony
    Attached Files

    #2
    Hello,

    I see that you're running an older version of NinjaTrader 7. The newer version contains many critical updates to the database. Please update NinjaTrader 7 and reset your instruments:

    First, to update NinjaTrader, please follow the steps below:
    • First get your license key from NinjaTrader under Help> License Key then exit NinjaTrader
    • Click on the link: https://ninjatrader.com/PlatformDirect
    • Enter your license key and press Submit
    • Under 'Prior Releases' select the version next to 'NinjaTrader 7' to begin your download.
    • Critical: Before running the installer, ensure NinjaTrader is closed.

    Lastly, to reset your instruments, please follow the steps below:
    • Disconnect from your data feed: NinjaTrader Control Center> File> Disconnect> Select your data feed
    • Reset your Instruments: NinjaTrader Control Center> Tools> Options> Data tab> Reset Instruments>OK
    • Restart NinjaTrader> Connect (NinjaTrader Control Center> File> Connect> Select your connection
    Then you can roll as you normally would.
    Ryan S.NinjaTrader Customer Service

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