Announcement

Collapse
No announcement yet.

Partner 728x90

Collapse

NinjaTrader 8 - Not communicating trades to TWS 978.2 Paper Acct

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    NinjaTrader 8 - Not communicating trades to TWS 978.2 Paper Acct

    Hey, guys. I've no problem connecting to TWS from NT. Real time data and trades in the DOM work fine. However, the trades are not being recorded in TWS. I have the ports on both set to 7497 and have set all other parameters according to the instructions at https://ninjatrader.com/ConnectionGu...nnection-Guide None of the previous threads here that relate to the problem seem to help.

    Any assistance would be appreciated.

    #2
    Hello rluci,

    Thanks for writing in.

    Please send me your log and trace files so that I may look into what occurred.
    • You can do this by going to the Control Center-> Help-> Email Support
    • Ensuring 'Log and Trace Files' is checked will include these files. This is checked by default.
    • Please reference the following ticket number in the body of the email: 2920496 ATTN Giovanna
    Thanks in advance.
    Giovanna R.NinjaTrader Customer Service

    Comment


      #3
      Wow, thanks so much for the quick response! Email sent.

      Comment


        #4
        Hello rluci,
        Thanks for the files.
        It looks like you are placing orders with the Sim101 account which TWS cannot see because it is local to NinjaTrader. If you were to place an order with your live account, you would be able to see that in TWS.
        You can switch the account you are trying with from the trading window. For example, in the SuperDOM, you will see the accounts dropdown below the instrument selector.
        Please let us know if you have further questions.
        Giovanna R.NinjaTrader Customer Service

        Comment


          #5
          Thanks much, Giovanna. The drop down in the SuperDom only offers Sim101.
          What did I miss?

          Rich

          Comment


            #6
            Hello rluci,
            It looks like you are also using a simulation key currently. The simulation key does not allow you to select your live account.
            If you have a free live key or have purchased a key, it would have arrived via email and should be inserted into Control Center > Help > License Key.

            If you are not sure what your key is or if you have purchased one, please reach out to Platform Sales:
            platformsales[AT]ninjatrader[DOT]COM
            Please let us know if you have further questions.
            Giovanna R.NinjaTrader Customer Service

            Comment

            Latest Posts

            Collapse

            Topics Statistics Last Post
            Started by temtam, Today, 07:56 PM
            0 responses
            2 views
            0 likes
            Last Post temtam
            by temtam
             
            Started by woodruaj, Today, 06:15 PM
            0 responses
            3 views
            0 likes
            Last Post woodruaj  
            Started by CarpetHooligan, Today, 03:55 PM
            0 responses
            3 views
            0 likes
            Last Post CarpetHooligan  
            Started by forrestang, Today, 02:36 PM
            2 responses
            12 views
            0 likes
            Last Post forrestang  
            Started by NoLoEffeCo, Today, 01:44 PM
            1 response
            12 views
            0 likes
            Last Post NinjaTrader_ChrisL  
            Working...
            X