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NT7 freezing

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    NT7 freezing

    chart keeps freezing up. never seen this problem before. can u help?

    #2
    Hello einstein,

    I'd like to take a look at your log & trace files, as they should give us an indication of why this occurs. Could you please email them to us to take a closer look?

    The easiest way is to do this through the platform directly. Simply click on Help > Email Support.

    Please also leave the following note in the ticket, this ensures we can quickly associate it with your post:

    ATTN Manfred 2957967

    Thank you in advance!
    Manfred F.NinjaTrader Customer Service

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