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Ninjatrader 7 hangs on start

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    Ninjatrader 7 hangs on start

    Hi I have a problem this morning my Ninjatrader 7 hangs on start, it opens my workspace, opens two charts and is stuck on Loading Data.

    #2
    Hello postalman,

    First please reset your instruments with the steps below.
    • Disconnect from your data feed: NinjaTrader Control Center> File> Disconnect> Select your data feed.
    • Reset your Instruments: NinjaTrader Control Center> Tools> Options> Data tab> Reset Instruments>OK.
    Next to ensure you do not have any corrupt data stored please use the steps I have provided below to delete your historical data:
    • Close NinjaTrader
    • Documents
    • NinjaTrader 7
    • Open the db folder
    • Delete the cache, day, minute and tick folders
    • Restart NinjaTrader
    This initial load may take a little longer than normal since all new data is being loaded from the historical data servers.




    Christopher J.NinjaTrader Customer Service

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      #3
      Hi the problem I have is that when it starts it automatically starts up the two charts and loading the data, the control center is not accessable, not responding. There is a slight delay when I start the program where I can interact with the control panel but I have not been fast enough to access the pulldown menu. Task manager says it is not responding but has a 10% cpu usage. Maybe I could try starting with a disabled internet.

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        #4
        Is there anyway I can rename the workspace file it is trying to load so I can get this started?

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          #5
          Please use the steps I have provided below to move your current Workspaces:
          • Close NinjaTrader
          • Go to Documents
          • NinjaTrader 7
          • Workspaces
          • Select all files and move to another location on your PC such as your Desktop
          • Restart NinjaTrader
          Christopher J.NinjaTrader Customer Service

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            #6
            ok got it to work, went in added NQ 6-21 instrument data in the intrument manager and edited the workspace xml file changed all NQ 3-21 to 6-21 now it does not hang on load.

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