Announcement
Collapse
No announcement yet.
Partner 728x90
Collapse
NinjaTrader
Historical Data Manager window crashes when trying to open...
Collapse
X
-
Historical Data Manager window crashes when trying to open...
I uninstalled NT7 and reinstalled and same thing happens. Reset all Databases as well and still crashing upon opening. Any ideas? Thanks!Tags: None
-
Hello dunwoodyjr,
So I may look into this further please send an email to platformsupport [AT] ninjatrader [DOT] com with "ATTN: Chris Jameson" in the subject line.
In the email please include the following:
1.) A link to this forum thread.
2.) A copy of your log and trace files.
Please follow the steps below to manually attach your log and trace files to your email.- Open your NinjaTrader folder under, "Documents" (sometimes called, "My Documents")
- Right click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
- Send the 2 compressed folders as an attachment in your email
- Once complete, you can delete these compressed folders.
Christopher J.NinjaTrader Customer Service
Latest Posts
Collapse
Topics | Statistics | Last Post | ||
---|---|---|---|---|
Started by pickles1774, Today, 05:52 AM
|
0 responses
2 views
0 likes
|
Last Post
by pickles1774
Today, 05:52 AM
|
||
Started by pickles1774, 02-28-2024, 12:34 PM
|
2 responses
34 views
0 likes
|
Last Post
by pickles1774
Today, 05:25 AM
|
||
Started by Allwest, Yesterday, 10:25 PM
|
2 responses
21 views
0 likes
|
Last Post Today, 04:18 AM | ||
Started by Dr Kerry, Today, 02:03 AM
|
0 responses
4 views
0 likes
|
Last Post
by Dr Kerry
Today, 02:03 AM
|
||
Started by AndriXF7, 12-06-2023, 10:09 AM
|
5 responses
164 views
1 like
|
Last Post
by Lunorri
Today, 01:56 AM
|
Comment