Announcement
Collapse
No announcement yet.
Partner 728x90
Collapse
NinjaTrader
NT 7 v42 crash on connect to IB
Collapse
X
-
NT 7 v42 crash on connect to IB
Just did the v40 to v42 update. Opened fine. Then when Connecting to Interactive Brokers TWS it has an Assertion Failed (attached). After reading here I "reset instruments", still same issue. Any ideas to try would be appreciated.Tags: None
-
Hello dkash,
So I may look into this further please send an email to platformsupport [AT] ninjatrader [DOT] com with "ATTN: Chris Jameson" in the subject line.
In the message, please include the following:
1.) A link to this forum thread.
2.) A copy of your log and trace files.
Please follow the steps below to manually attach your log and trace files to your email.- Open your NinjaTrader folder under, "Documents" (sometimes called, "My Documents")
- Right click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
- Send the 2 compressed folders as an attachment in your email
- Once complete, you can delete these compressed folders.
Christopher J.NinjaTrader Customer Service
Latest Posts
Collapse
Topics | Statistics | Last Post | ||
---|---|---|---|---|
Started by jourdale, 03-16-2024, 06:33 AM
|
3 responses
40 views
0 likes
|
Last Post Today, 06:44 PM | ||
Started by henryd333, 03-22-2021, 08:18 AM
|
18 responses
930 views
0 likes
|
Last Post Today, 06:07 PM | ||
Started by PaulMohn, Today, 05:51 PM
|
0 responses
4 views
0 likes
|
Last Post
by PaulMohn
Today, 05:51 PM
|
||
Started by johnathanhebert, 03-01-2024, 05:38 PM
|
8 responses
60 views
0 likes
|
Last Post Today, 05:48 PM | ||
Started by endystrike, 12-06-2016, 09:52 AM
|
144 responses
8,610 views
0 likes
|
Last Post
by bobperez
Today, 04:08 PM
|
Comment