I am trading EURUSD through PFG, using Ninja Trader and I have had great success using the platform and strategies. However, I have recently had an issue and I am trying to determine if it is a problem with the platform or the broker. The problem is that when I am in a position and I try to close it manually, by hitting the close button on the chart trader, it is filled 20 or more pips away from where the market is currently trading (not in my favor). From looking at the log, it seems that the order is placed as a limit order and the order is filled at the limit. I know that this sounds like an issue with the broker on the fill, but why would hitting the close button send a limit order instead of just a market order, as this is something that would be used only when someone wants to get out of the current position immediately.
This has also happened when I pushed the "reverse" button. In this case, it closed the open position at the market but opened the new position way above/below the market.
I am perplexed and while PFG is looking into this on their end, I would like to find out why the platform would be sending this type of order.
Thanks for any help.
PJ
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