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NinjaTrader
NT7 installation new computor
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I have my licence key written down but since I have lost my files I am unable to drag and drop the key when I am ready to install to my new computer. can I contact ninjatrader via email and once they have verified my email, can they email me the key for use in my new computer?
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Can you please follow the steps below to manually attach your log and trace files in an email.- Open Windows File Explorer (hotkey = Windows key + E) Then navigate to, "Documents" (sometimes called, "My Documents") > 'NinjaTrader 7' folder
- Right click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
- Send the 2 compressed folders as attachments to "platformsupport[at]ninjatrader[dot]com".
- Put 'Att Jason, 3245117' in the subject field of the email.
- Once complete, you can delete these compressed folders.
JasonNinjaTrader Customer Service
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