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NinjaTrader
Fix TD Ameritrade connection
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This is for NT7, can the connection be fixed for TD Ameritrade?
For NT8 I connect to both IB and TD, however after daily IB close and reconnect, the live data flow stops due to the TD connection. It all has to be manually reconnected. I do not want this happening. Data flow is fine while only connected to IB.
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Hello,
Thank you for the clarification.
All development has moved to NinjaTrader 8, so TD Ameritrade is not expected to be added again as a connection technology in NinjaTrader 7.
As for your description of what is occurring in NinjaTrader 8, I have a couple of suspicions for what may be the cause, but would need to take a closer look at your configuration to confirm.
Please send me your log and trace files so that I may look into what occurred.
You can do this by going to the Control Center-> Help-> Email Support
Ensuring 'Log and Trace Files' is checked will include these files. This is checked by default.
Please reference the following ticket number in the body of the email: 3309443 ATTN Melissa.
I look forward to resolving your inquiry.
Last edited by NinjaTrader_Melissa; 10-18-2021, 11:40 AM. Reason: Edited my response to be more clear about the reason I am requesting diagnostic files.Melissa J.NinjaTrader Customer Service
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