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NinjaTrader
Futures demo - Login Failed: Unable to connect to remote server
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Hello moncar1,
To receive data you will need to connect to an account with a supported broker or data provider. You can find a list of supported brokers and data providers for the NinjaTrader platform at the link below.
NinjaTrader supports multiple futures market data and brokers providing access to trade futures, stocks, and more. Download NinjaTrader for FREE to get started!
Below I have provided a link to our site where you can request a free demo for futures and/or forex data.
NinjaTrader is a futures trading platform that delivers integrated multi-device trading. Discover our best platform to trade futures for active futures traders.
Please note that the exchange has limited demo requests to one every 365 days. If you have exceeded this limit you will not receive login credentials.Christopher S.NinjaTrader Customer Service
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Hello,
Thank you for your patience.
We have received an update from CQG that they have rolled back changes made to their Demo servers that prevented NinjaTrader 7 users from connecting.
At this time you should be able to connect.
If you receive an error message that the Username and Password are incorrect your Demo has expired.
If you continue to receive an error message that states "Long failed: Unable to connect to the remote server" please follow the steps below:- Open Internet Explorer 10
- In the upper right-hand corner of the browser, click the GEAR icon
- Select "Internet Options"
- Go to the Advanced Tab
- Scroll down till you see the "Security" section
- Uncheck TLS 1.1 and 1.2
- Click Apply
- Recheck TLS 1.1 and 1.2
- Click Apply
- Click OK
- Close Internet Explorer
- Test NinjaTrader 7 Demo Connection
If you continue to receive the errors after the steps above please email Platform Support using platformsupport[at]ninjatrader[dot]com
Thank you
Dennis E.NinjaTrader Customer Service
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