Announcement

Collapse
No announcement yet.

Partner 728x90

Collapse

Connection through PATS

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    Connection through PATS

    Hi Im having a connection problem. I enter my password fine but the platform just hangs at "connecting". I checked my settings and they were ok. I connect through a cable modem and everything was fine yesterday, no changes were done.

    Looking at my tracefile it says Newstats: PATS call back logon status".

    I tried the steps on the support pages but they did not resolve anything either. I do have a firewall up, but even shutting that down was to no effect.

    What can I do further?

    #2
    Please send an email to support[at]ninjatrader[dot]com including your Patsystems connection information so I can create and test your connection on my end. Please put "Attn Jason" in the subject header as well.
    JasonNinjaTrader Customer Service

    Comment

    Latest Posts

    Collapse

    Topics Statistics Last Post
    Started by maybeimnotrader, Today, 05:46 PM
    0 responses
    6 views
    0 likes
    Last Post maybeimnotrader  
    Started by quantismo, Today, 05:13 PM
    0 responses
    6 views
    0 likes
    Last Post quantismo  
    Started by AttiM, 02-14-2024, 05:20 PM
    8 responses
    166 views
    0 likes
    Last Post jeronymite  
    Started by cre8able, Today, 04:22 PM
    0 responses
    8 views
    0 likes
    Last Post cre8able  
    Started by RichStudent, Today, 04:21 PM
    0 responses
    5 views
    0 likes
    Last Post RichStudent  
    Working...
    X