• If this is your first visit, you will have to register before you can post. To view messages, please scroll below and select the forum that you would like to visits. Questions? Be sure to check out the Forum FAQ.

Announcement

Collapse
No announcement yet.

Partner 728x90

Collapse

Error when loading ^UVOL and ^VOL

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    Error when loading ^UVOL and ^VOL

    Hi,
    I'm having troubles when trying to import data in NT for ^UVOL, ^DVOL. Attached is the screenshot of the errors, any ideas?

    Thanks
    Attached Files

    #2
    Hi,

    Can you repair your database, then try to import the historical data again.

    To repair your database go to Tools--> Options--> Misc--> Repair DB.

    If the same messages come up again, please check your data as it could be corrupted.
    Vince B.NinjaTrader Customer Service

    Comment


      #3
      I did that already (a few times).

      My database never had any problems before, but yesterday when I tried to load the data for ^DVOL I had this problem.

      Can you please explain what is the error message: "exceed max price gap"?

      Can you load ^UVOL data from esignal without any problems?

      Thanks

      Comment


        #4
        I tried to load ^UVOL without any data (I saved the mdb files somewhere else and then restarted NT), but I still get the same problem so it's unlikely that my db has a problem. Maybe esignal data?

        Any ideas?

        Comment


          #5
          Can you send an email to support at ninjatrader dot com and include your eSignal login credentials. Refer to this post and I will run some test on my end first thing tomorrow morning.
          Vince B.NinjaTrader Customer Service

          Comment


            #6
            Hi Vincent,
            I changed the TickSize from 0.01 to 10 as it's described on the following thread: http://www.ninjatrader-support2.com/...ead.php?t=5009 and it solved my problem (I didn't try 1 as a ticksize, it might work).

            Would be great if this problem could be fixed in NT.

            Thanks

            Comment


              #7
              Hi,

              Thanks for letting know.

              I will check with development to see if t's on their list.
              Vince B.NinjaTrader Customer Service

              Comment

              Latest Posts

              Collapse

              Topics Statistics Last Post
              Started by Bionian, Yesterday, 11:47 PM
              1 response
              7 views
              0 likes
              Last Post NinjaTrader_PaulH  
              Started by Gerik, Today, 12:14 AM
              1 response
              6 views
              0 likes
              Last Post NinjaTrader_PaulH  
              Started by mestril, Today, 06:00 AM
              0 responses
              6 views
              0 likes
              Last Post mestril
              by mestril
               
              Started by Goolden, Today, 05:47 AM
              0 responses
              4 views
              0 likes
              Last Post Goolden
              by Goolden
               
              Started by kujista, Today, 12:59 AM
              1 response
              7 views
              0 likes
              Last Post NinjaTrader_PatrickG  
              Working...
              X