Announcement

Collapse
No announcement yet.

Partner 728x90

Collapse

Missing Friday November 18th data

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    Missing Friday November 18th data

    I am missing Friday's data. I've shut down and restarted a couple of times - same issue. Log and trace attached...

    #2
    Hello leafsan,

    Thank you for your post.

    Sorry to hear that you've been experiencing this. I did remove your log files from your post, as we do not recommend sharing information like that on a public forum. Will please delete your historical data and chart data cache and let me know if you continue to experience the same?

    To delete the cache, follow the steps below.
    • Shut down NinjaTrader.
    • Open the Documents > NinjaTrader 8 > db folder.
    • Delete the sub-folder named 'cache'.
    • Delete the sub-folder named 'minute'.
    • Delete the sub-folder named 'tick'.
    • Restart NinjaTrader and test.
    Please let us know if we may be of further assistance or if this does not resolve the issue.
    Zachary S.NinjaTrader Customer Service

    Comment

    Latest Posts

    Collapse

    Topics Statistics Last Post
    Started by yertle, Yesterday, 08:38 AM
    7 responses
    28 views
    0 likes
    Last Post yertle
    by yertle
     
    Started by bmartz, 03-12-2024, 06:12 AM
    2 responses
    21 views
    0 likes
    Last Post bmartz
    by bmartz
     
    Started by funk10101, Today, 12:02 AM
    0 responses
    4 views
    0 likes
    Last Post funk10101  
    Started by gravdigaz6, Yesterday, 11:40 PM
    1 response
    8 views
    0 likes
    Last Post NinjaTrader_Manfred  
    Started by MarianApalaghiei, Yesterday, 10:49 PM
    3 responses
    10 views
    0 likes
    Last Post NinjaTrader_Manfred  
    Working...
    X