Odd Prices on charts

[dave1992]

Hello,

I just got this chart. Can I assume these are bad prices coming from my real time broker?

thanks
Dave

[NinjaTrader_RJ]

Hello,

I just got this chart. Can I assume these are bad prices coming from my real time broker?

thanks
Dave

Hello Dave,

Thank you for your post.

Can you tell me what data feed you are connecting to?

[dave1992]

Futures Betting, with a delayed feed from e-signal for historical.

[NinjaTrader_RJ]

Try right clicking in your chart and selecting "Reload Historical Data."

Does the data correct itself?

[dave1992]

yes, i think so. My NT crashed and I had to reload anyway.

[dave1992]

Hello,

I am getting these price spikes regularly when connected to FB. FB assure me that these are not real prices. Can you please assure me that NT and FB are working together on resolving this issue?

thanks
Dave

[NinjaTrader_RJ]

Did FB confirm that they are sending these incorrect prices?

How regularly are these incorrect prices showing up?

[dave1992]

They're showing up every day. E.g. yesterday see below.

FB said they're certain the price was a spike on the chart, not a real price. I've asked them to confirm that they mean they didn't send that price.

thanks
Dave

[NinjaTrader_RJ]

Please let me know what they say since they are in the T&S window, that means they are sending it.

You can use the tick filter to eliminate these: http://www.ninjatrader-support.com/H...Filtering.html

[dave1992]

Hi,

This is still happening - see the price below, 1.4774. I have the bad tick filter on, set to 0.5% That filter does block sometimes, but didn't block this one. As far as I can see this price is well over 1% diff. So, what am I missing?

thanks
Dave

[NinjaTrader_RJ]

Hi,

This is still happening - see the price below, 1.4774. I have the bad tick filter on, set to 0.5% That filter does block sometimes, but didn't block this one. As far as I can see this price is well over 1% diff. So, what am I missing?

thanks
Dave

Hello Dave,

Were you able to ask FB if this comes up on their end?

[dave1992]

They haven't really said, but since this is coming up for more than one customer of NT/FB, perhaps you could ask them? After all, you are talking to them to resolve this, right?

thanks
Dave

[NinjaTrader_RJ]

They haven't really said, but since this is coming up for more than one customer of NT/FB, perhaps you could ask them? After all, you are talking to them to resolve this, right?

thanks
Dave

Dave,

I will ask FB about the outside ticks.


Also, are the "bad" ticks coming in in your chart, or is the tick-filter working correctly?

[dave1992]

They're in the chart and tick window. The filter doesn't seem to have worked for the example I give above.

thanks
Dave

[dave1992]

Hi,

Was there any progress with this? It still happens.

thanks
Dave