Is it supposed to be like this?
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NT is unable to reconnect after net outage
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NT is unable to reconnect after net outage
Sometimes my router gets out of sync, and thus the net goes away for like 5-10 seconds. NT detect this and says connection loss. Now after the net comes back, NT is unable to reconnect, it actually tries to communicate a lot, but nothing else happens. When I exit and restart the program when hitting connect it is unable to logon unless I restart the whole system.
Is it supposed to be like this?Tags: None
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Hello,
If you unexpectedly disconnect, this can corrupt your workspaces. Go to Documents>NinjaTrader 6.5>workspaces and delete the workspace.
If you are lacking the green cell in the bottom left of the Control Center:
Please try repairing your database:
1.Go to Tools --> Options --> Misc --> Repair DB
2. Then reboot your PC.
Please try repairing your NinjaTrader Installation:
1.Shut Down NinjaTrader
2.Go to Uninstall Programs in the Windows Control Panel
3.Select NinjaTrader and hit the "repair" button
If that does not work, try deleting your database:
1.Shut Down NinjaTrader
2.Go to \Documents\NinjaTrader6.5\db
3.Delete the file NinjaTrader
Note: you will lose a lot of or your data if you delete your database. However you can undo the process by deleting the new database that is created and reverting the old database name that will now be in your Windows recycle bin.DenNinjaTrader Customer Service
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NT (or better said: the underlying broker API) tries to re-establish the connection after the connection is recovered. This works reliably in 99% of the scenarios we came across. However, we are aware that there might be situations where the NT broker API (provider by your broker) is unable to restore the connection due to router issues.
Thus, the only suggestion we could provide you at time is trying to configure your router that it won't drop internet connection.
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