Re-Installing NT: What files to save personal data?

[nightowl]

Un-installed NT and about to delete folder My Documents/NinjaTrader 6.5

How to save trade history and log files, etc... perhaps chart preferences, before deleting old folder?

Thanks

[NinjaTrader_Jason]

I suggest not to delete this folder, since it contains all saved settings and data.

You can re-install NinjaTrader and it will work with all previous saved settings and data.

[nightowl]

Janson, recieve this email from NT Support: What do you think? I know I can save some

Please try a complete uninstall/reinstall:

Uninstall NinjaTrader 6.5 from the Windows Control Panel under Add/Remove Programs.
Then delete the folder NinjaTrader 6.5. The folder is located under Start Menu--> My Documents--> NinjaTrader 6.5.
Next, search your computer for any NinjaTrader related files or folders and delete them.
After this delete any temporary internet files and windows temporary files. Open up Internet Explorer and click Tools--> Internet Options and Delete Cookies and Files

Now reboot your PC and download our latest production release from here:

http://www.ninjatrader.com/webnew/download_download.htm

Note: You want to Run the software, not Save.

After the download enter your license under Help--> License Key and also create an account connection (again) under Tools--> Account Connections.


Sincerely,
Raymond Stein

[NinjaTrader_Jason]

Hi nightowl,

I am not sure what issue you are experiencing. However, I suggest to leave the My Documents-->NinjaTrader 6.5 as is for now. Uninstall NinjaTrader via the Control Panel. Clear your browser cache and reinstall it.

Check if this will resolve your issue. If not, please let me know your issue.