Zen-Fire and historical data

[ctrlbrk]

I am on a Zen-Fire trial, as I am considering switching from IQfeed and IB.

I cannot get any historical data (tick data). It's my understanding one year of tick data is available, and I confirmed this with Zen.

I have the option 'Enabled Historical Data' selected on the account. Yet when I connect and load a chart, like ES 09-08 for instance, I get nothing. Also the reload historical data option is grayed out. If I pull up ES 03-09 it works.

Also, I read a few posts saying NT maintains tick data for Zen. How do I connect to this? I've seen an IP address posted but I found no place to input this anywhere.

Some assistance please...

[NinjaTrader_Michael]

Hello,


The reason your reload historical data option is disabled is because this contract is not active. If you would like to get this much data for these contracts I recommend merging your contracts, please visit the link provided for instructions on how to do so.

http://www.ninjatrader-support.com/HelpGuideV6/Merge.html

[TAJTrades]

Never mind. Repaired the DB, re opened NT and all appears to be fine. Sorry for not thinking about that earlier. My bad.



Micheal,

I have not been able to reload data all weekend for any ES chart. See image and maybe you can offer some suggestions on how to fix this.

Thanks

[NinjaTrader_Michael]

Hi Tajtrades,



Please restart your PC then let me know if you're able to reload Zen-Fire data after connecting.

[TAJTrades]

Restart PC, restart NT. All is well. No issues to report.

Hi Tajtrades,



Please restart your PC then let me know if you're able to reload Zen-Fire data after connecting.