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volume charts completely wacked out

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    volume charts completely wacked out

    I signed with barcharts this morning . A minute ago a couple of volume charts
    gaped to the right about 2 hours worth . ES 03-09 . Charts all screwed up .
    Have a 30 minute and 233 tick chart working OK . Charts set to start at 4:00
    AM ,but not back filling . Starting way after the open . Historical reload fixed
    the problem temporarily . Didn't fix start time . What a crappy morning .

    #2
    Hi T2020, please try disconnecting from all feeds and repairing your database (Tools > Options > Misc > Repair DB). After this, reconnect live and load your charts and see if this fixed the corruption. If not, please delete your historical data for the instrument in question (Tools > Historical Data > Delete) and reload it. Thanks!
    BertrandNinjaTrader Customer Service

    Comment


      #3
      Originally posted by NinjaTrader_Bertrand View Post
      Hi T2020, please try disconnecting from all feeds and repairing your database (Tools > Options > Misc > Repair DB). After this, reconnect live and load your charts and see if this fixed the corruption. If not, please delete your historical data for the instrument in question (Tools > Historical Data > Delete) and reload it. Thanks!
      OK..... ...I'm wondering why this would happen all a sudden . Charts were fine
      and then bam , a 1 to 2 hours hole with nothing , then new bars start to plot
      at the right of the chart . happened twice . Doesn't seem like a problem with
      passed data .
      Right now I'm back on TT data and having no
      problems like that . I've wrote a note to Barcharts about this . Maybe they
      will have something to add .? thx

      Comment


        #4
        Hi T2020, thanks for adding those details and good to also drop BarChart a note. What we always recommend with charting / data issues is to synch the PC clock at regular intervals, there are good programs out there maintaining a synched clock for you. Please do this and reboot and reconnect live to BarChart and see if this helps.
        BertrandNinjaTrader Customer Service

        Comment

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