This is NOT the first time this has happened, but if I had been in a trade I would have been f****d, if you get my french.
I think this is a completely unacceptable failure of NT software, especially since I doubt NT wants to take any financial responsibility for this sort of occurence and what it could do toa trader's positions.
To me, this is a potential deal-breaker on using NT.
NT needs to offer some sort of failsafe feature for this sort of thing, even if it only allowed a user to go flat, close out existing positions and not take new ones, etc.
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