Why is stop triggering early?

[ninjablanks]

I have a stop in place on an automated system the price gets close (2-3 ticks) to my stop price but does not exceed stop price. Stop triggers anyway. Are stop prices based on bid-ask or last trade?

[NinjaTrader_JoshP]

Stops are based on last. You should debug this instead of relying on visuals. Print out values of the close and when it fills your stop. That is the only way you can know what is truly happening.

[ninjablanks]

How do I "Print out values of the close and when it fills your stop."?

[NinjaTrader_JoshP]

See these debugging tips: http://www.ninjatrader-support2.com/...ead.php?t=3418

http://www.ninjatrader-support2.com/vb/showthread.php?t=3627

[itshamish]

I have this problem too: a Stop in place on an ATM system the price gets close (2-3 ticks) to my stop price but does not exceed stop price. Stop triggers anyway.
Are stop prices based on bid-ask or last trade?[/QUOTE]

How can such a simple procedure have a bug? Oh, of course, it's Ninjatrader rubbish...

[itshamish]

Well done Ninjatrader - access is forbidden! You people are really good...

[NinjaTrader_DrewO]

Hello,

Thanks for your post.

I am sorry to hear you are frustrated with this matter. I would be happy to investigate this matter with you further. Please send me a note to platformsupport (at) ninjatrader (dot) com. Attach your most current log and trace files to the email, and put a link to this forum post in the body of the email. Please note "ATTN: Drew" in the body of the response.

You will find the log file on your PC in the (My) Documents > NinjaTrader 7 > Log folder.

The log file will be named "log.20151222.txt"

You will find the trace file on your PC in the (My) Documents > NinjaTrader 7 > Trace folder.

The trace file will be named "trace.20151222.txt"

I look forward to hearing from you.