Workspace or charts no data

[superarrow]

Hi,
Opened my saved workspace that I used everyday of the US minis but nothing showed. Empty charts thats all there is! Opened a new chart in a separate workspace still no data. However successfully opened chart of the DAX. Whats going on?

SA

[NinjaTrader_Jason]

Hello SA,

Can you please tell me what data feed provider you are connected to.

Does the lower left corner of the Control Center states 'Connected - *connection name*' in green?

Try right clicking in the chart and select 'Reload Historical Data'.

What instruments and intervals are selected in the empty charts?

[superarrow]

Jason,
Responses below.

Hello SA,

Can you please tell me what data feed provider you are connected to.
Zenfire

Does the lower left corner of the Control Center states 'Connected - *connection name*' in green?
Yes connected and able to receive data. Got DAX xhart running. But nothing else.

Try right clicking in the chart and select 'Reload Historical Data'.
Did several times but still no data streaming.

What instruments and intervals are selected in the empty charts?

ES 5000V, TF 500V. Have had no problems with these before.

[NinjaTrader_Jason]

Hello Nash,

I suggest to continue our correspondance using our email thread.

[superarrow]

Jason,
Thanks for resolving my problem. I appreciate your prompt response.

Cheers,
SA