Some NT Issues

[makra081]

I have some issues with NT and need to know if this is normal, a mis-use on my side or a bug in NinjaTrader.

My setup uses only Sim101 account with ZenFire. NinjaTarder runs all the time 3 strategies applied to 3 charts (3 Instruments) and an ATM strategy each.

All problems seem to develop regarding account / trade history and happened on the same day. Intermediate DB repair and restart of NT did not solve the problems.

1. Trade 15 & 16 is sliced in two entries:


2. often closed trades are not or delayed displayed under > Account Performance > Trades

3. Crash of NT after use of mouse scroll wheel.


4. After reboot of NT sim account P/L gone negative from about 2000$ in profit


5. Trade 35, 36 seem to be a phantom trade with funny results.


6. one day later. After PC fresh start. The account P/L mysteriously is at 0,00. At the same time Friday's trades exist under Account Performance, which equate NOT 0,00!

[makra081]

... cont.



7.trades in Account Performance are displayed sometime with and sometimes without Strategy(ATM) name. (NinjaTarder runs all the time on 3 strategies applied to 3 charts and an ATM strategy each. We would expect to see the name of a strategy on every entry under Account Performance and no entry without names)





Currently NinjaTrader is way to unstable for my purposes. The question is if this created by my ill-use or else.

[NinjaTrader_Ben]

Hello,

1- This may be a partical fill.
2- Can you reproduce the behavior? If so, please provide us with steps to reproduce it.
3- I cannot tell.
4- I cannot tell.
5- I cannot tell.
6- This is expected behavior. The Trades tab clears each day, but you can access the information in the Account Performance section.
7- I cannot tell.

My general suggestion is to send us your log and trace files from Help>Mail to Support each time you encounter the issue. If you can reproduce the issue with one of the default strategies, so we know it is not a bug your custom strategy, that would be best. So as soon as you see something you have a question about, immediately send us your log and trace files and we will look into it further.

Without your log and trace files and the exact time these occurrances happened, I cannot answer your questions very well.

[makra081]

Hello Ninja Team,

thank you for your reply.

I will use the Help>Mail to Support next time.

regards