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Chart bug
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Chart bug
Using version 5.2.1000.6. When 1min chart loads, the "loading data" window will not close. The other charts load fine. I tried uninstalling and reinstalling the latest version of NT. No change. I tried closing the chart and creating it again. No change. This just started happening. I can't get rid of the "loading data" window and it seems to slow the machine as well. Is there a fix?
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Dierk,
I may not understand your question.
The "abort" button on the "loading data" window does nothing when I click on it (it does not abort nor terminate the "Loading data" window.) Beyond that, I don't know.
The only way to terminate the "loading data" process is to terminate it using the Windows Task manager. This closes NT altogether.
I'm connected to AMP.
In my set-up, several charts are loaded. These load fine (ES 50 tick and 3 minute charts -- by load fine, I mean, the "loading data" window comes on, the data is loaded and the "loading data" window closes and chart runs normally.) But when it tries to load the ES 1 minute chart, it "hangs" as described before: the "loading data" window will not close. I can't manually close it except to terminate NT altogether.
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Since you're connected to AMP/ZenFire, the abort button is grayed out = not enabled, meaning you can not press it, since the data request can not be aborted.
So the real question is: Why does your request for the ES 1-minute data not return?
Here is what I suggest:
- restart NT
- close all charts
- connect to AMP
- pull up one chart on ES
Does it work?
Also: It could worthwhile you give NT6 a try. There have been several changes regarding data retrieval which potentially could fix the issue you experienced. There will be a new beta out next week. I suggest you try that one.
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Dierk,
I closed all the charts. Opened a new 1 min ES. Connected to AMP. This loaded fine. No problem. Then I closed NT and restarted it again. It loaded fine. Then I opened the other charts that I use. Close NT. Then restarted NT.
Everything loaded fine!
Looks like this is now handled.
Thank you!
Swan
PS: I'll give NT6 a try as well. I was waiting till it was finalized. But it seems the beta is OK.
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