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No connection to GAIN

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    No connection to GAIN

    Hello

    since yesterday I can no more connect to GAIN. I haven't
    changed anything.

    I use NT 6.5.1000.8 and GAIN demo account.

    I get an error message (picture attached).

    Thanks for help.

    regards

    Chris
    Attached Files

    #2
    Same for me for almost 8 hours!!!
    No Gain feed at all.
    I get the exact same error message as Pipmaker.

    Comment


      #3
      Hello Chris & Poocher,

      I tested the Gain connection on my end and received the same error. I am able to connect to other connections in the software. This indicates the issue most likely is on Gain's end.

      I have sent an email to Gain Capital for clarification. Once I receive a response back, I will send you a note with the outcome.
      JasonNinjaTrader Customer Service

      Comment


        #4
        Exactly the same message for me too.

        Comment


          #5
          Originally posted by NinjaTrader_Jason View Post
          Hello Chris & Poocher,

          I tested the Gain connection on my end and received the same error. I am able to connect to other connections in the software. This indicates the issue most likely is on Gain's end.

          I have sent an email to Gain Capital for clarification. Once I receive a response back, I will send you a note with the outcome.
          Thanks Jason.

          Comment


            #6
            Any updates? I still can not access GAIN.

            Thanks,
            Brent

            Comment


              #7
              Hi Brent,

              Unfortunately we have no update yet.

              I will touch base with GAIN to see what the status is.
              Vince B.NinjaTrader Customer Service

              Comment


                #8
                Great Thanks!

                Sad thing is I only use it for historical data. So i connect to Gain to get my charts up to date, then I connect to MB Trading for the real-time quotes. Wish MB Trading had historical data for Ninja.

                Brent



                Originally posted by NinjaTrader_Vincent View Post
                Hi Brent,

                Unfortunately we have no update yet.

                I will touch base with GAIN to see what the status is.

                Comment


                  #9
                  Update:

                  I just got in touch with GAIN and they are aware of the situation and are currently working on it.

                  When we receive any updates we will post them.
                  Vince B.NinjaTrader Customer Service

                  Comment


                    #10
                    Thanks! Is the any other broker, for Ninja, that offers historical data for Forex via demo account?

                    Brent


                    Originally posted by NinjaTrader_Vincent View Post
                    Update:

                    I just got in touch with GAIN and they are aware of the situation and are currently working on it.

                    When we receive any updates we will post them.

                    Comment


                      #11
                      Gain

                      Any update with Gain yet?

                      Comment


                        #12
                        The Gain demo connection should be working again. However, it seems it works from US locations only thus far. We were not able to establish the connection from an European location.
                        JasonNinjaTrader Customer Service

                        Comment


                          #13
                          Gain

                          Not here in Canada......yet

                          Comment


                            #14
                            Can not access it from the US either. I'm in IL

                            Comment


                              #15
                              Not for me on the U.S. west coast.

                              All night I've periodically closed and restarted Ninjatrader and tried the Gain feed but always get that error message.

                              Comment

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