Announcement

Collapse
No announcement yet.

Partner 728x90

Collapse

Upgrade with the last version - Problems with the charts

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    Upgrade with the last version - Problems with the charts

    Dear NT Support,

    I have downloaded the latest version yesterday and I have all my charts completely messed up (missing colors for instance)...

    During the first opening of the new version, I got tons of error messages that seemed to be related to the chart settings and one error message speaking about "compiling" something.

    I closed the appplication and restarted but the mess was still there.

    I have also restarted my machine but with no effect.

    Do you have any solutions?

    Thanks

    #2
    Hi Ragingbull, please contact me at support at ninjatrader dot com Attn Bertrand with your trace and log files, you can find them in those folders -

    logs - MyDocuments > NinjaTrader 6.5 > log

    trace - MyDocuments > NinjaTrader 6.5 > trace
    BertrandNinjaTrader Customer Service

    Comment


      #3
      Hi Ragingbull, got your mail thanks. Can you please use YouSendIt or a comparable service next time when the mail gets to those sizes?

      I see two issues - for one you have at some point requested too much data from IB. To solve this disconnect from IB, clean out all unused tickers and data requests (also in the TWS) and wait for about 10 min for your data status to change, then retry to download the data.

      Next some assembly references are missing, to add those back please open any indicator and right click in it and select 'References'. Then point to the MyDocuments\NinjaTrader 6.5\bin\Custom folder and make sure the NinjaTrader.Custom.dll and NinjaTrader.Vendor.dll are added back. Then hit F5 to compile your NinjaScript files.
      BertrandNinjaTrader Customer Service

      Comment


        #4
        Thanks Bertrand.

        Recompiling one of the indicators has made the job. Although it has been necessary to recreate the charts by reloading them one by one...

        Best regards.

        Comment

        Latest Posts

        Collapse

        Topics Statistics Last Post
        Started by bortz, 11-06-2023, 08:04 AM
        47 responses
        1,605 views
        0 likes
        Last Post aligator  
        Started by jaybedreamin, Today, 05:56 PM
        0 responses
        8 views
        0 likes
        Last Post jaybedreamin  
        Started by DJ888, 04-16-2024, 06:09 PM
        6 responses
        18 views
        0 likes
        Last Post DJ888
        by DJ888
         
        Started by Jon17, Today, 04:33 PM
        0 responses
        4 views
        0 likes
        Last Post Jon17
        by Jon17
         
        Started by Javierw.ok, Today, 04:12 PM
        0 responses
        13 views
        0 likes
        Last Post Javierw.ok  
        Working...
        X