Announcement

Collapse
No announcement yet.

Partner 728x90

Collapse

Charts show error

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    Charts show error

    Hi,

    Since 3 days I can't get charts for gbp/chf, eur/jpy and chf/jpy. It always shows me an error loading those charts. I use free gain capital data feed, and never had any problems before displaying those charts. Only recently I can't load those anymore. All the others work fine. I reinstalled ninjatrader several times and tried to load those 3 charts several times without success. Hope you can help me get around that problem.

    Best Regards

    Stefan

    #2
    What is the error message displayed?

    Also, under "Log" tab, what does it show?

    Mike

    Comment


      #3
      Hello,

      I'm not sure why this is happening. Let's see if it is a corrupted workspace. Please go to Documents>NinjaTrader 6.5>workspaces and delete any files you see here (or the one(s) that you think are causing the issue) then restart NT. Also, test it without any 3rd party software or custom programs open/attached. Let me know if that helps. We will help you sort it out.
      DenNinjaTrader Customer Service

      Comment

      Latest Posts

      Collapse

      Topics Statistics Last Post
      Started by geddyisodin, Today, 05:20 AM
      4 responses
      28 views
      0 likes
      Last Post geddyisodin  
      Started by geotrades1, Today, 10:02 AM
      2 responses
      5 views
      0 likes
      Last Post geotrades1  
      Started by ender_wiggum, Today, 09:50 AM
      1 response
      5 views
      0 likes
      Last Post NinjaTrader_Gaby  
      Started by rajendrasubedi2023, Today, 09:50 AM
      1 response
      12 views
      0 likes
      Last Post NinjaTrader_BrandonH  
      Started by bmartz, Today, 09:30 AM
      1 response
      10 views
      0 likes
      Last Post NinjaTrader_Erick  
      Working...
      X