Super DOM is not working with IQFeed

[rcsingleton]

Hello.

When I connect NT to ZenFire datafeed, super DOM works fine. But when I connect NT to IQFeed, super DOM doesn't display any data.

Am I missing a setting somewhere?

Regards,
R. C.

[NinjaTrader_RJ]

Hello.

When I connect NT to ZenFire datafeed, super DOM works fine. But when I connect NT to IQFeed, super DOM doesn't display any data.

Am I missing a setting somewhere?

Regards,
R. C.

Hello,

Thank you for your post.

You MUST have market depth enabled through DTN IQ in order for the SuperDOM to populate.

[eitankle]

I encountered the same thing, however, it does work on a recorded session. What is the difference? The recorded session is of an IQFeed.

[NinjaTrader_Bertrand]

There's no different, if you see full market depth in the recorded session that means it must comes from an account with Level2 / Market depth info enabled. If you only see bid / ask / last populating, it would point to a Level 1 only account of IQFeed.

[eitankle]

Thanks for the reply,
I know about the market depth, I used to have it and cancelled it in the subscription, so I used to see only 1 level.
But now I don’t see also the bid/ask, they disappeared in the price ladder,
for the static and dynamic DOM.

I only see the DOM active if I am playing a recorded session (with 1 level),
I don’t know what happened, since it used to work.
How can I fix this?

Thanks

[NinjaTrader_Bertrand]

I would suggest going to Tools > Instrument Manager and removing the contact in question from the default list with the > button. Then readd it fresh from the middle master instrument list with the < button, then recheck the DOM ladder.

[eitankle]

I just tried removeing the ES contract and adding it back and it did not help, non of the contract I am following have a working DOM.
It is strange because T&S works fine, and also the orders tab on the Control Center window shows the changing Bid/Ask in real time.

Any suggestions?

[NinjaTrader_RJ]

I just tried removeing the ES contract and adding it back and it did not help, non of the contract I am following have a working DOM.
It is strange because T&S works fine, and also the orders tab on the Control Center window shows the changing Bid/Ask in real time.

Any suggestions?

Hi Eitankle,

This is actually expected as the instrument will NOT work at all in the SuperDOM unless you are enabled for market depth.

[eitankle]

Well it used to work with one level.
But when I play a recorded session I do the DOM with a single level.
That's why I asked what is the difference etween them, since when I am live and recording IQ Feed I done see the DOM.
When I reply the session the DOM is working.

[NinjaTrader_RJ]

Well it used to work with one level.
But when I play a recorded session I do the DOM with a single level.
That's why I asked what is the difference etween them, since when I am live and recording IQ Feed I done see the DOM.
When I reply the session the DOM is working.

--> This is expected. You need the market depth for live data to work with the SuperDOM.