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NinjaTrader
NT crashes the first time
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Hello designer,
Could it be you have Asus Utilities installed on your PC? Please see the forum thread below.
Other customers reported the same issue; NinjaTrader only started correctly the second attempt, never the first attempt. They had Asus Utilities in common.JasonNinjaTrader Customer Service
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Hello designer,
Could you please send me your log and trace files for today after you attempted to start NinjaTrader unsuccessful the first time, but successful the second attempt. You can find these files at the following locations:
Start Menu--> My Documents--> NinjaTrader 6.5--> Log--> log.20090603 for today. (log.yyyymmdd for any other date)
Start Menu--> My Documents--> NinjaTrader 6.5--> Trace--> trace.20090603 for today. (trace.yyyymmdd for any other date)
Please send them to support[at]ninjatrader[dot]com, reference this forum thread and put 'Attn Jason' in the subject header.JasonNinjaTrader Customer Service
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I had a similar start up problem to this. I found that if I disconnected any connections before closing Ninja I would have issues starting it the next time.
So I now close Ninja while still connected and this seems to have cured the start up problem.
Not sure if this is peculiar to me or if it may help others.
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Hi Designer
No, my machine is not a Dell.
I always thought it good practice to close connections before exiting NT and it took me a while to realise that if I did disconnect first it would cause problems on start up, it often took more than two attempts!
Mine is not to reason why...
Regards.
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