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    No Popup Messages / Interactive Brokers Connection Options

    Hi!

    I am testing a strategy that makes use of stop/limit orders on a tick timeframe future, traded through IB TWS with NT 6.0.0.10.
    It was running fine for 2 hours until one order got partitialy filled. The order showed up as paritially filled in NT6 but not in TWS. My strategy contains code to deal with sync losses, so it continued running.
    BUT...
    I got a popup window telling me: "Order '1234567890' can't be changed since it#s elected for cancelation. Affected Order: Sell 4 Limit @ 1234,5"

    No, it was not just one popup, I saw about 150 of them. I clicked away some of them, but on every new tick I got a new one. I tried to cancel the partitaly filled order in the strategies tab, but it did not work. I guess the new popups came up because a new Limit Order was placed at the same price.
    After clicking away about 80 in a row NT6 shut down completly.

    How can I prevent this annoying popups? A entry in the log tab would be fine. Could you please explain the Interactive Brokers connection settings in more detail.: esp. Log Level, Run-time pop up handling and trigger after hours.

    I did find any info in the NT6 help file.

    Thx a lot.

    #2
    imported post

    Hi Nathamus,

    Could you please select the Help > <Mail to Support menu which will send us an email containing log and trace files that can help us understand what may of happened. In the subject please include "For Dierk"

    Thanks.

    Ray
    RayNinjaTrader Customer Service

    Comment


      #3
      imported post

      Just sent you PM. This issue should be resolved with next update (available shortly).

      Thanks for bringing this up.
      DierkNinjaTrader Customer Service

      Comment

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