NT 6.5 memory Problem ?

[T2020]

I can make NT crash at will . Just put up a 3 min chart of ZB or ES with 10
or so indicators on it . Manually scroll it back a couple of days and then click
and hold down the right scroll arrow at the bottom of the chart . The chart
will start to scroll , cpu usage will go up to 35 % or so and then it hits 50 %
and NT completely freezes up . I actually have about 6 charts open , but I
was only scrolling One . Happens every time . ???

[NinjaTrader_RJ]

I can make NT crash at will . Just put up a 3 min chart of ZB or ES with 10
or so indicators on it . Manually scroll it back a couple of days and then click
and hold down the right scroll arrow at the bottom of the chart . The chart
will start to scroll , cpu usage will go up to 35 % or so and then it hits 50 %
and NT completely freezes up . I actually have about 6 charts open , but I
was only scrolling One . Happens every time . ???

Hello T2020,

Thank you for your post.

Can you check the log tab of the Control Center for any errors once you restart NinjaTrader?

[T2020]

Hello T2020,

Thank you for your post.

Can you check the log tab of the Control Center for any errors once you restart NinjaTrader?

No errors . Just a session break and all normal .... ?

[NinjaTrader_RJ]

No errors . Just a session break and all normal .... ?

Ok, can I ask you to send in your trace and log files for today?

Go to Help --> Mail to Support. Put attn: Ray Stein and a link to this thread in the subject.

Thank you!

[T2020]

Ok, can I ask you to send in your trace and log files for today?

Go to Help --> Mail to Support. Put attn: Ray Stein and a link to this thread in the subject.

Thank you!

Couldn't get the " Mail to Support " to work so I just sent a regular email
with the requested info . thx

[NinjaTrader_RJ]

Couldn't get the " Mail to Support " to work so I just sent a regular email
with the requested info . thx

Thank you for sending that in, but unfortunatelly I don't see any helpful information.

Can you tell me the exact chart setup you are using so I can try to reproduce this?

Thank you!

[T2020]

Mistery scrolling problem

I don't know if it has some to do with be post market , but now I'm having
trouble scrolling a Range chart . I open one range chart , left click in the
middle of the chart to drag it to the right and it immediately freezs up NT .
I've rebooted my computer , NT , my PC tottally patched and up to date .
Just dont' get it . !

[NinjaTrader_Jason]

Does the issue persists when no indicators are applied in the chart.

If so, please add your indicators one by one and check when the unresponsiveness occurs.

[T2020]

Does the issue persists when no indicators are applied in the chart.

If so, please add your indicators one by one and check when the unresponsiveness occurs.

Odd thing is , it doesn't easily happen during regular market hours .

[NinjaTrader_RJ]

Odd thing is , it doesn't easily happen during regular market hours .

Can you list the indicators you have on your chart so I can test this?