Announcement

Collapse
No announcement yet.

Partner 728x90

Collapse

Error accessing E-MINI Euro FX futures (E7) through Zen-fire

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    Error accessing E-MINI Euro FX futures (E7) through Zen-fire

    Hi,

    I'm unable to access E7 through the zen-fire demo connection.

    The error is as follows when I tried E7 on Globex:
    Error on loading chart data for "E7 09-09 Globex". NinjaTrader data server does not support this instrument, no data available.

    When I tried E7 on CME, no particular error pops up, and the chart is empty. However, the following message appears in LOG:
    "Instrument E7 09-09 not supported".

    I tried the regular euro futures (6E) and the e-micro euro futures (M6E) and they worked. May I know what I did wrong? Thanks.

    Regards.

    #2
    Hello oracle,

    Unfortunately the E7 instrument is not supported on the historical data server and thus you will not receive historical data.

    Are you able to receive real-time data for the E7? If not, please contact your broker and check if you are authorized to receive data for the E7.
    JasonNinjaTrader Customer Service

    Comment


      #3
      I'm able to access historical and real data for M6E and 6E, but I can't access both of them for E7. I'll check with zen-fire.

      Comment


        #4
        Hi Oracle

        What was the resolution for this, I have also just set up a Zen-Fire demo connection and am able to get contract info for 6E example with history however the E7 has no historical or real time. From the comments below i understand history is not supported, however it seems real time E7 contract info does not work either.

        Cheers for any help

        Ross

        Comment

        Latest Posts

        Collapse

        Topics Statistics Last Post
        Started by ezrollin, Yesterday, 08:51 PM
        1 response
        32 views
        0 likes
        Last Post bltdavid  
        Started by Rubix, Yesterday, 09:31 PM
        0 responses
        18 views
        0 likes
        Last Post Rubix
        by Rubix
         
        Started by ark321, Yesterday, 05:12 PM
        1 response
        27 views
        0 likes
        Last Post NinjaTrader_EricB  
        Started by futurenow, Yesterday, 09:08 PM
        0 responses
        5 views
        0 likes
        Last Post futurenow  
        Started by fafafdenis, Yesterday, 04:56 PM
        1 response
        8 views
        0 likes
        Last Post NinjaTrader_EricB  
        Working...
        X