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Error accessing E-MINI Euro FX futures (E7) through Zen-fire

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  • DangerBoy
    replied
    Hi Oracle

    What was the resolution for this, I have also just set up a Zen-Fire demo connection and am able to get contract info for 6E example with history however the E7 has no historical or real time. From the comments below i understand history is not supported, however it seems real time E7 contract info does not work either.

    Cheers for any help

    Ross

    Leave a comment:


  • oracle
    replied
    I'm able to access historical and real data for M6E and 6E, but I can't access both of them for E7. I'll check with zen-fire.

    Leave a comment:


  • NinjaTrader_Jason
    replied
    Hello oracle,

    Unfortunately the E7 instrument is not supported on the historical data server and thus you will not receive historical data.

    Are you able to receive real-time data for the E7? If not, please contact your broker and check if you are authorized to receive data for the E7.

    Leave a comment:


  • Error accessing E-MINI Euro FX futures (E7) through Zen-fire

    Hi,

    I'm unable to access E7 through the zen-fire demo connection.

    The error is as follows when I tried E7 on Globex:
    Error on loading chart data for "E7 09-09 Globex". NinjaTrader data server does not support this instrument, no data available.

    When I tried E7 on CME, no particular error pops up, and the chart is empty. However, the following message appears in LOG:
    "Instrument E7 09-09 not supported".

    I tried the regular euro futures (6E) and the e-micro euro futures (M6E) and they worked. May I know what I did wrong? Thanks.

    Regards.

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