Announcement

Collapse
No announcement yet.

Partner 728x90

Collapse

NT hangs during startup

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    NT hangs during startup

    I have being having trouble launching NinjaTrader for the last couple of days (used to work OK in the past).

    When I try to open NT, I get the splash screen and it says "loading custom assemblies", "restoring workspace ..." and then it gets stuck in "Verifying vendor license Final/TPOChart at primary server".

    I've tried contacting Muly (Finalg) and yet to get a reply.

    How do I fix this issue?

    #2
    TheRightSide, I would suggest starting with a fresh set of workspaces. Please exit NinjaTrader and go to MyDocuments\NinjaTrader 6.5\workspaces and delete the xml files present. Then restart NinjaTrader and see if this makes a difference.
    BertrandNinjaTrader Customer Service

    Comment


      #3
      Thanks, Bertrand. I backed up the files in the workspace folder and restarted NT and it's working fine.

      Now, how do I go about restoring the workspaces?

      Comment


        #4
        Great, since it looks like corrupt workspace files were the underlying issue, there's unfortunately no way to restore those, you can try copying the files back into the folder to check, but I guess your back to the start then...
        BertrandNinjaTrader Customer Service

        Comment


          #5
          I guess I will copy the backed up workspace xml files one at a time and restart NT (I've a few and recreating them from scratch is a pain)

          Do you see any issues with this approach or is there an easier way to find which xml is corrupt?

          Comment


            #6
            No, that should work, just test after each to find the corrupt one.
            BertrandNinjaTrader Customer Service

            Comment


              #7
              Why do workspaces become corrupt in the first place? It happens to me all the time. At least once a month. So now I just save a new workspace every week. But again, why does this happen?

              Comment


                #8
                Hi rockafella,

                Thank you for your post.

                Workspaces can become corrupted for a variety of reasons. Unfortunately, after a workspace has become corrupted, there is no way to determine the specific cause.
                KyleNinjaTrader Customer Service

                Comment

                Latest Posts

                Collapse

                Topics Statistics Last Post
                Started by WHICKED, Today, 12:45 PM
                2 responses
                16 views
                0 likes
                Last Post WHICKED
                by WHICKED
                 
                Started by GussJ, 03-04-2020, 03:11 PM
                15 responses
                3,271 views
                0 likes
                Last Post xiinteractive  
                Started by Tim-c, Today, 02:10 PM
                1 response
                8 views
                0 likes
                Last Post NinjaTrader_ChelseaB  
                Started by Taddypole, Today, 02:47 PM
                0 responses
                2 views
                0 likes
                Last Post Taddypole  
                Started by chbruno, 04-24-2024, 04:10 PM
                4 responses
                51 views
                0 likes
                Last Post chbruno
                by chbruno
                 
                Working...
                X