Announcement

Collapse
No announcement yet.

Partner 728x90

Collapse

Can't select instrument

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    Can't select instrument

    My workspace uses four charts - two 1-min. charts, a 144 tick and a 377 tick chart. Trading ES 09-09.

    This morning, the 377t chart opened, but was not receiving data. The others are working fine. I tried opening new charts, both in minute and tick formats, but they do not receive data. Then I noticed the "instrument" designation was blank. When I select the instrument name from the drop-down list, it does not accept it. The chart is still empty.

    As a side note, which may be related, the 144 chart that is working is stuck in chart trader mode. The icon that toggles the mode on and off is unresponsive.

    I'm running 6.5.1000.10 in Sim.

    Thanks.

    #2
    Hello marshall,

    Please try the following. Restart NinjaTrader and close all four charts.
    Subsequently connect to your data feed.

    Open up your 4 charts one by one and check if all 4 load with data.

    In addition, please download and install our latest version (6.5.1000.11) on top of your current version at the link below.
    JasonNinjaTrader Customer Service

    Comment


      #3
      That worked

      Yes. Restarting NT seems to resolve the issues. I'll install the latest version shortly. Thank you.

      Comment

      Latest Posts

      Collapse

      Topics Statistics Last Post
      Started by knowmad, Today, 03:52 AM
      0 responses
      16 views
      0 likes
      Last Post knowmad
      by knowmad
       
      Started by tradingnasdaqprueba, Today, 03:42 AM
      0 responses
      11 views
      0 likes
      Last Post tradingnasdaqprueba  
      Started by Haiasi, 04-25-2024, 06:53 PM
      4 responses
      63 views
      0 likes
      Last Post effraenk  
      Started by ccbiasi, 11-23-2017, 06:06 AM
      5 responses
      2,210 views
      0 likes
      Last Post leodavis  
      Started by kujista, Yesterday, 12:39 AM
      2 responses
      14 views
      0 likes
      Last Post kujista
      by kujista
       
      Working...
      X