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shut down error message

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    shut down error message

    When I shut down I get message Ninja has discovered an error and needs to shut down. (I am running the most recent version of Ninja.)

    #2
    Hello drago1,

    Are you able to reproduce this error message?

    Please send me your log and trace files to support[at]ninjatrader[dot]com. Start NinjaTrader and go to Help-->Mail to Support. Ensure log and traces is enabled.

    In addition, please put 'Attn Jason' in the subject header and reference this forum thread.
    JasonNinjaTrader Customer Service

    Comment


      #3
      I have made two attempts to send Log but both failed.

      I get the error message every time I shut down but it only stays open for a few seconds - not even long enough to read the entire text.

      Comment


        #4
        Please send me your latest log and trace files manually to support[at]ninjatrader[dot]com.

        You can find these files at the following locations:

        Start Menu--> My Documents--> NinjaTrader 6.5--> Log--> log.20090826 for today. (log.yyyymmdd for any other date)

        Start Menu--> My Documents--> NinjaTrader 6.5--> Trace--> trace.20090826 for today. (trace.yyyymmdd for any other date)

        Please put 'Attn Jason' in the subject header and reference this forum thread.
        JasonNinjaTrader Customer Service

        Comment

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