Reload Historical Data option unavailable

[kosmipt]

Hi, I recently noticed that Reload Historical Data option in chart context menu isn't available (grey) anymore. So I can't fill the gaps in my charts. I tried resetting DB and deleting historical data.

I'm using ZenFire datafeed and NT v.6.5.1000.9

Konstantin.

[lindsayf]

I am having the same problem..please advise

[solotrade]

Same problem here. Using Zenfire data feed, AMP Futures, Dorman Trading. NinjaTrader version 6.5.1000.8
The Log file shows " Unable to connect to NinjaTrader data server (64.202.118.132/31654): An existing connection was forcibly closed by the remote host." ( in yelow )
Unable to reload historical data.
Tried to repair database but it did not work.
Each time I open NT, the latest candlestick forms, leaving an unfilled gap between now and the candlestick formed when I last exit NT. The live streaming data feed seems OK as I can see right now on ES futures.
Need to solve the problem, the US market is about to open in the next 4 hours.

Thanks.

[NinjaTrader_VinceB]

Hi,

Thanks for reporting this.

We are aware and Development is looking into this. Once we know more we will update with any info we have.

[chrisyap]

Hi! Me too! This happened right after I deleted data for the week. And which was after I updated the December rollover contract. I hope this can be resolved before opening bell today..

[lindsayf]

seems that each time I log off and log on..that NT cannot retrieve the data for the period I was not on line...this is new..and of course relaod historical data continues to be disabled so cannot be rectified

[GATT1]

seems to work now.

[chrisyap]

Yes, thank you NT guys for whatever you did!
Just restarted NT and it's working now!

[NinjaTrader_Bertrand]

You're welcome - correct the issues should be resolved, restarting NinjaTrader and reconnecting should do the trick.

[solotrade]

It is Ok now. Thanks NT guys!

[lindsayf]

yes all good now...thanks guys

[Michael Larsen]

Reload Histrical Data

Ok Working now for me to.

Thanks for your support and and information. Good.

Best regatds

Michael

[Shiva Swinger]

Reload Data

Great...Reload data back up again. Thanks all!

[YoungOne]

Hello, I have this same issue today. Reload historical data option is disabled.

[NinjaTrader_VinceB]

Hi,

Please send a note to support at ninjatrader dot com and refer to this post. We will follow up then.